Baranya County

AI automation in Pécs

In Pécs, AI automation keeps service and hospitality businesses reachable: it picks up what you cannot, texts back within 5 seconds after a missed call, answers in Hungarian, German and English, and asks for a review after the visit. The seasonal peaks of a university and tourism city stop needing extra headcount.

Pécs lives on its university, its healthcare centre, cultural tourism and hospitality, plus a wide base of small service businesses and a handful of smaller plants.

Where the time goes here

  • In season the phone and the messenger ring at once, and both go unanswered.
  • Guests write in German and English, and the reply goes out after a round of translation.
  • Group enquiries for events arrive and get priced by hand every time.
  • Incoming invoices and receipts surface from the drawer at the end of the month.
  • Happy guests leave no review because nobody asks them.

Similar solutions

Frequently asked questions

Does it answer in German and English too?

Yes. It recognises the language of the message and replies in it. Every language draws on the same knowledge base, so the answers never contradict each other.

What happens when we cannot pick up the phone?

An SMS goes out to the caller within 5 seconds and the conversation continues in writing. The caller does not move on to the next result in Pécs.

We are a small team. Is this worth it for us?

Small teams feel it most: 2–15 hours a week free up per function, and you do not have to hire someone extra for the season.

Industries

Where we work

Related services

Have a process like this? Tell us about it.

Book a call